DIR-LABORATORY OPERATIONS
Sparrow Health System
Lansing, Michigan 48901

Job Description

Positions Location: Lansing, MI

 

Job Description

 

General Purpose of Job:  

Responsible for development and maintenance of laboratory operations plan.  Development and implementation of quality strategies.  Daily laboratory operations.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis.  Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

  • Responsible for General Laboratory operations
  • Serves a liaison and consultant to hospital departments
  • Contributes to the annual marketing plan
  • Responsible for Point of Care Testing
  • Works with materials management/laboratory administrative director to negotiate vendor contracts for reagents, instruments and supplies
  • Works with information services to develop and maintain reporting processes
  • Monitors daily quality and responds with corrective actions as needed
  • Restructures workflow and processes to meet or exceed standards for safety and service
  • Monitors customer satisfaction and service utilization and initiates corrective actions as needed
  • Administers departmental education programs, coordinates activities of professional staff including competency testing
  • Administers departmental personnel management programs to include, but not limited to:  interviewing prospective hires, hiring, counselling and discipline of employees, performance appraisals.
  • Rounds on patients and caregivers regularly to hear concerns, encourage, reinforce and show appreciation for their efforts.
  • Delegates responsibilities with clarity to ensure understanding and follow up with regular progress reports to ensure intended results are achieved.
  • Demonstrates knowledge and respects patient, service provider, and organizational confidentiality procedures and protocols defined under the HIPAA Privacy Policies.
  • Ensures compliance with all regulatory and accreditation standards including, but not limited to TJC, ISO, FDA, CAP and others.

 

 

 

Job Requirements

General Requirements None
Work Experience * Min. of 7 years’ progressive experience in lab supervision and management * Min. of 3 years’ experience in management with financial responsibility
Education * Bachelor’s degree in medical laboratory science or related field. * Master’s degree in business administration (Preferred) * Certification in medical laboratory science (Preferred)
Specialized Knowledge and Skills * Financial reporting and budget development * Coaching and mentoring * Quality improvement including basic knowledge of lean principles * Contract negotiation * Computer skills with basic and advanced software * Comprehensive knowledge of clinical laboratory science

 

Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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Employment/Position Type:

Full Time
Date Posted : 04/19/2019