Job Description

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

The Shipping Clerk is responsible for verifying and keeping records on incoming and outgoing shipments and prepares items for shipment.

Responsibilities and tasks are written as follows:

• Handles a wide variety of paperwork including purchase orders, return authorizations, delivery notes and other shipping documents.
• Reviews all delivery notes for special instructions and highlights them for material handlers.
• Directs movement of shipments from shipping and receiving platforms to storage and work areas.
• Prepares all special labels for customer orders.
• Provides information to customer service representatives when requested.
• Help ensures proper storage, inventory and security of all product stocks.
• Schedules inbound and outbound loads.
• Maintains a log of inbound and outbound commercial vehicles.
• Provides timely and professional communication with carriers, 3rd party logistics companies and internal/external customers.
• Maintains appropriate records, files and documentation. Resolves routine problems.
• Utilizes SAP to print pick lists, confirm and post orders, and determine order information such as carrier, ship date, pro numbers, etc.
• Ensures orders are shipped in time to arrive by customers requested delivery date.
• Acts as a backup to other personnel, when necessary.
• Works with the internal customers to document and track carrier issues.
• Utilizes continuous improvement mindset, assists in identifying opportunities to improve processes.
• Maintains a clean, sanitary and safe work area.
• Acts as a back up to material handler/delivery driver as needed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• High school diploma or general education degree (GED) and 1+ years of related shipping experience and/or training.
• Previous experience working in a Shipping environment where processing of customer orders was completed, preferred.
• General knowledge of shipping procedures to include FEDX and UPS is a plus.
• Ability to perform basic math functions including addition, subtraction, multiplication and division in all units of measure, using whole numbers, common fractions and decimals.
• Ability to operate a forklift, preferred.
• Computer skills including experience with Microsoft Office, SAP and other office equipment.
• Ability to multi-task in a fast paced setting and effectively work in a team environment.
• Good communication skills, both written and verbal.
• Bilingual, preferred.
• May be required to work long hours, holidays and weekends.
• Clean driving record.